Q: Will my 2020 registration be rolled over to 2021 and will this allow me to have first choice in the program?
A: During your call with our registrars, please indicate if you would like to roll over. Our summer ‘20 & ‘21 program schedules are the same, so we will give you priority booking for your previously chosen week.
Q: If I roll my 2020 registration to 2021, will I be charged 2021 prices?
A: No, due to the current circumstances we will honor the 2020 prices to all guests rolling over to 2021.
Q: Is it possible to request a refund of my registration?
A: Yes, you also have the ability to rollover your registration to 2021 and 2020 prices or donate your registration as a tax-deductible donation. Our registration team will call to discuss your options and make the appropriate selection. We will call the June program enrollees first, making our way through the programs in 2 weeks time.
Q: If I add a new registration to 2021, will there be a change in the price for the 2021 program?
A: Yes, the program schedule and prices can be found on the website for any new registrations.
Q: I was on the waiting list, will I get a refund?
A: We will gladly add you to the waitlist for 2021 or you can contact us in order to refund your deposit.
Q: If I booked my flight & car, will my change fees be reimbursed?
A: No, unfortunately we cannot reimburse change fees but many of the airlines and car companies have been very generous. Please contact your airline directly.
Q: Will any programs be running this summer?
A: No, we are suspending all of our scheduled summer programs.
Q: My registrations rolled over from 2019. Can I roll over to 2021?
A: Yes! We are excited for you to come to the Ranch in 2021.
Q: I had Early Bird $200 Ranch Bucks on my registration for 2020. Will that promotion roll over to my registration for 2021?
A: Yes! If you were already an Early Bird registration for 2020, we will honor your $200 Early Bird Ranch Bucks for 2021.
Q: Will there be any Giving Tree opportunities?
A: Yes, as always you can apply for our Giving Tree program by contacting Elisa Williams at firstname.lastname@example.org.
Q: I am being sponsored to attend a program. If I can't attend in 2021, what are the options?
A: Please contact Elisa Williams for giving tree questions at email@example.com or 800-242-1224.
Q: I applied for the General Giving Tree. Does my gift roll over?
A: Yes! Please contact Elisa Williams for giving tree questions at firstname.lastname@example.org